Parts & Support
How can we help?
If you need help with a product, the easiest and fastest way to get started is to search by the model number (SKU).
Find your model number
1. Check the bottom of the box.
You should see the model number near the bar code.
2. Check the back or bottom of the main unit.
It should have a rating label that shows your model number.
3. Check your manual.
Your product’s model number is listed on the front cover of your instruction booklet.
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![Ninja Rice Cup [388BH1101EUUK]](https://assets.sharkninja.com/image/list/fn_select:jq:first%28.%5B%5D%7Cif%20has%28%22metadata%22%29%20then%20select%28any%28.metadata%5B%5D%3B%20.external_id%20%3D%3D%20%22sfcc-is-main%22%20and%20.value.value%20%3D%3D%20%22True%22%29%29%20else%20empty%20end%29/f_auto,q_auto,dpr_auto/w_360,h_360,e_make_transparent/b_rgb:f6f6f6/388BH1101EUUK-en-GB.json?_i=AG "Ninja Rice Cup [388BH1101EUUK]")
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